Most retailers have an IT department that relies on external partners to maintain business applications. $6.8 trillion The projected value of direct investments in digital transformation between 2020 and 2023 (IDC, 2020). It's also worth noting that while digital transformation is something that businesses undertake, the effect goes well beyond business. Looking to 2023, IT buyers anticipate overall inflation as well as tech pricing to continue their upward trend, along with extended delivery times and cancellations. Find your information in our database containing over 20,000 reports, the process as their leading IT priority in 2022, Worldwide spending on digital transformation, was the most common approach to digital transformation, highest adoption rate of any emerging technology, adoption rates of AI tech vary widely across business sectors, upskilling or reskilling existing employees, deploy data analysis or analytics programs, emerging economies such as India and China. Develop a digital-first business model to gain a competitive advantage and fundamentally transform how you deliver value to customers. 38% of executives plan to invest more in technology to make it their competitive advantage (McKinsey, 2020). Historically, these relationships yielded poor or dispersed records. A product-led organization focuses on developing and managing business capabilities (such as e-commerce checkout, demand forecasting, and warehouse management) supported by tech solutions. The introduction of a massively automated software delivery pipeline can enable these cross-functional teams to manage the end-to-end delivery of their solutions and thus substantially expedite the delivery of new features to customers. The retail industry has undergone tectonic shifts over the past decade. Engineering a Digital Transformation Journey between Higher Education Directly accessible data for 170 industries from 50 countries and over 1 million facts: Get quick analyses with our professional research service. These shifts have heightened the pressure on retailers bottom line: over the past five years, margins have been shrinking by two to three percentage points per year, or even by as much as five to six percentage points, depending on the vertical. 28% of chief information officers and 23% of chief executive officers are either owning or sponsoring digital transformation initiatives (Altimeter, 2019). As a matter of fact, the most interesting, captivating, and curious insights will go to waste without a solid plan to turn them into actions. December 01, 2022 By Federico Fabbri , Derek Kennedy , Clark O'Niell, and Alexandre R. Mounier. 65% of the worlds GDP is predicted to be digitized by 2022 (IMF, 2020). However, jumping into the digitization bandwagon does not guarantee success. But even getting to the insights stage is not enough. Leadership is always an argument with the past, with tradition it is the essential task of leaders to create a bridge between the past and the future, and in that sense digital transformation is not an exception to the rule, but the name we give to todays bridge. Huawei supports digital transformation of financial sector In our previous surveys, conducted in April-May 2020, October-November 2020, and October-November 2021, buyers indicated a growing focus on migration to the cloud, digital transformation, and cybersecurity. But even the best technology will go to waste if you dont have the right processes, culture, or talent in place to take advantage of it. Russia strikes Orikhove with guided air bombs: one person killed, one injured. Digital transformation - statistics & facts | Statista Digitization, or digitalization, is the conversion of paper-based information into digital data. This text provides general information. Raphael Bick is a partner in McKinseys Shanghai office, Stphane Bout is a senior partner in the Lyon office, Fabian Frick is an associate partner in the Frankfurt office, Marcus Keutel is a partner in the Cologne office, and Valerie Skinner is a partner in the Atlanta office. Except this is not really the final step after you evaluate results, you need to go back to the data. To fully exploit technology, retailers must undertake a radical transformation of their IT function. Investment in . 72 Vital Digital Transformation Statistics: 2023 Spending, Adoption Executives in education, technology, and financial services are more concerned than most, with some anticipating budget freezes and headcount reductions in their fields. The APeJC region is expected to grow in double digits across the forecast period where use cases from IoT and Robotics are showing a high potential within the Manufacturing sector. Digital transformation is why so many areas of business and life are fundamentally different from those of 20 years ago. Digitizing printed information may seem like an old practice, but its a component of digital transformation efforts in virtually every industry or sector. Digital transformation will not be possible without technology adoption. 54% of respondents believe that the change to remote work implemented during the pandemic will remain (McKinsey, 2020). Retailers that commit to a radical transformation of their tech function can both spark growth and increase performance. 76.6% of businesses say their relationship with technology and digital transformation is generally average or above average (Futurum, 2018). IT vendors will need a distinctive value proposition to win in this environment. Now, adopting a digital strategy doesnt mean that your business will grow overnight. Global Digital Transformation Spending in Logistics to - GlobeNewswire Abstract: Global Digital Transformation Spending in Logistics to Reach $75. Digital transformation is known to impact employees directly. More recently, high-tech B2B sales were seen to come from digital transformation in 2020 (Adobe, 2021). Worldwide Spending on Digital Transformation Will Be Nearly $2 Trillion That focus continues, with survey respondents expecting to increase their spending on cloud services, automation, and security even while easing back in areas such as devices and server and storage infrastructure. Statista assumes no Worldwide IT Spending Forecast (Millions of U.S. Seventy percent of such initiatives have been found to fail to reach their goals. IDC Spending Guide Sees Worldwide Digital Transformation Investments If you have yet to digitize your business, youre missing out a lot. The tech transformation imperative in retail. Redirect tech investments, with a focus on business value. (201 KB), Forrester dives into the culture and discipline required to make innovation at scale a force for business success. The next largest industries for DX spending are Professional Services and Retail where Back-Office Support and Infrastructure is the leading DX use case. IDC.com, November 2021. Improve efficiency by unlocking data across finance, procurement, customer service, and talent management processes. (487 KB). Alternatively, you can visit our Home page for an overview of IDC, our research and our services. October 26, 2022. Digital Transformation in the Food and Beverage Processing Industry This finding upholds the idea that technology will be a core driver of next-generation retail growth and . They work backward, starting with the ideal customer experience. ByFederico Fabbri,Derek Kennedy,Clark ONiell, andAlexandre R. Mounier. Global IT and economic markets, Worldwide Digital Transformation Spending Guide. 15.7% of businesses say technology disruption has been a job killer. (Futurum, 2018). The global digital transformation spending in logistics is estimated to amount to $84.6 billion by 2027 due to the effects of the COVID-19 pandemic (ReportLinker, 2020). This view reinforces the fact that digital transformation is a game-changer for many enterprises. (See slideshow 1.). Directly accessible data for 170 industries from 50 countries and over 1 million facts: Get quick analyses with our professional research service. It is useful to remember this, because the real benefits from technology are not hard (i.e., cheaper systems or infrastructure), but soft (i.e., capturing valuable data). It can drive everything from innovative smart products, from increasingly personalized customer and user experiences to optimized workflows for supply chain management, change management and more. The companies were broadly distributed across the industrial goods, technology, financial institution, health care, retail, and other professional services industries. Most large companies have invested substantial cash in what is generally labelled digital transformation. While those investments are projected to top $6.8 trillion by 2023, theyre often made without seeing clear benefits or ROI. that supports all touchpoints with shared functionalities, such as wish lists, appointment booking, and payments. Follow IDC on Twitter at @IDC and LinkedIn. In our experience, the right investments can accelerate the time to market of digital offerings by a factor of three; double the internal skills needed to develop competitive solutions; and optimize run costs to save up to 20 percent, which can be reinvested in digital-innovation projects. Simplify how your business operates through AI-powered automation with our proven methodologies for scaling AI. We're sorry, we were unable to locate the article you requested. The problem is seen to lie in the management of such strategies. 70% of organizations consider their CEOs practical understanding of new technologies as adequate or above average (Futurum, 2018). Facebook: quarterly number of MAU (monthly active users) worldwide 2008-2023, Quarterly smartphone market share worldwide by vendor 2009-2023, Number of apps available in leading app stores Q3 2022. BCG was the pioneer in business strategy when it was founded in 1963. This is where technology gives way to analytics the science that helps us give meaning to the data. This approach enables organizations to reuse those back-end services with different front ends, such as giving customers the option of paying with PayPal on website and mobile. Organizations that lead on sustainability and impact do not approach them as secondary objectives. Reinvent business models (ecommerce, electronic delivery). Nearly 30% of worldwide DX spending throughout the forecast period will come from the Discrete and Process Manufacturing industries, where Robotic Manufacturing, Autonomic Operations, and Self-Healing Assets and Augmented Maintenance are among the leading use cases. Optimize processes (supply chain management, new feature development). Digital transformation is known as the process of using digital technology to create new or modify existing operations to improve a business model and satisfy customer needs. A hundred organizations detailing their digital transformation strategies will likely result in 100 different roadmaps. By 2018, it was found that start-ups can increase revenue by 34% using digital-first strategies (IDC, 2018). The answer is a comprehensive overhaul of the tech architecture and operating model. Its also a cornerstone of foundational transformation initiatives in healthcare (electronic medical records or EMR), government and education. Collectively, these improvements directly improve responsiveness to customer needs, enhance business performance and revenues, and increase TSR. The point here is not to be right, but to find better ways of being wrong. Build next-generation technology foundations. Meanwhile, in recent years, 89% of heads of IT said they increasingly need to rely on advisors in order to navigate new technologies, processes, and methodologies (CIO, 2020). The results themselves become part of the new, richer, dataset, which will be augmented and improved with the findings of the process. to incorporate the statistic into your presentation at any time. Senior executive team (C-suite other than CEO). "Spending on digital transformation technologies and services worldwide from 2017 to 2026 (in trillion U.S. Ultimately, digital transformation is about meeting these ever-escalating expectations. As a result, they lack the tools, processes, and capabilities to fully resolve next-generation retail challenges. This blog post will unpack how the food and beverage processing industry has applied digital transformation concepts, especially the industrial internet of things (IIoT). The spending guides are delivered via pivot table format or custom query tool, allowing the user to easily extract meaningful information about each market by viewing data trends and relationships. As the figure below shows, five components are needed to execute an organization's digital transformation: 1. The top technologies already implemented include big data/analytics (58%), mobile technology (59%), and APIs and embeddable tech (40%) (IDC, 2018). Its goal is to build a technical and operational foundation, to evolve and respond in the best possible way to unpredictable and ever-changing customer expectations, market conditions and local or global events. Moving to a modular, microservice-based architecture can enable organizations to achieve greater flexibility and scalability. Its estimated that companies accelerated their adoption of digital technologies for customer and supply-chain interactions by 3 to 4 years due to the COVID-19 pandemic (McKinsey, 2020). Founded in 1964, IDC is a wholly owned subsidiary of International Data Group (IDG), the world's leading tech media, data, and marketing services company. The next largest use cases are Back-Office Support and Infrastructure at more than 15% of all DX spending and Customer Experience at more than 8%. 51% of digital transformation efforts stem from growth opportunities (Altimeter, 2019). A paid subscription is required for full access. Not all customer segments are created equal. Click here to learn about IDC's full suite of data products and how you can leverage them to grow your business. Although these failures have multiple causes, they are generally the result of underestimating the various steps or stages required to successfully execute a transformation agenda. Coronavirus: impact on the global economy, Get the best reports to understand your industry, Additive manufacturing & 3D printing worldwide, COVID-19 measures and their effects on mobility behavior, The economic development within recent crises. And suppose that you can predict if some clients are at risk of going to your competitors, what will you do? Our fourth survey reveals that IT buyers wont stop funding long-term strategic prioritiesespecially digital transformationdespite some concerns about a potential downturn. Fueled by speedy internet everywhere, digitization now plays a critical role in adding business value. 89% of enterprises are planning to adopt or have already adopted a digital business strategy (IDC, 2018). It helps you generate innovative ideas and equips you with the practices, technologies, and expertise to turn those ideas into business value. 58% of companies with high digital maturity offer digitally connected products, while only 17% of lower-maturity companies said the same (Deloitte, 2020). Get in touch with us. It takes years before organizations reap the benefits of such a strategy, a fact that is recognized by many of them. 64.5% of companies feel positive about their ability to adapt to technological disruption (Futurum, 2018). Blockchain provides total transaction transparency to those who require it and is inaccessible to those that don't. Technology Industry, Check out the latest from IBM research today. Learning from best-in-class players, Screwfix quickly became the fastest-growing company in the United Kingdoms construction and retail market. In short, the critical part of digital transformation is not digital but transformation. Our world has changed dramatically in the past two decades, and adapting your organization to these changes cannot be achieved overnight, or simply by buying new technologies, or collecting more data. Technology is driving revenue growth in a time of crisis. Six pillars spanning both tech architecture and the operating model represent a comprehensive approach (Exhibit 1). In contrast, zero-trust architecture, which is essential to cybersecurity efforts, and salesforce automation solutions, which can boost efficiency and cut costs, both increased in priority. In particular, businesses are poised to make technology . Todays organizations have been embracing digital transformation, with many companies having put a digital strategy in place. On the lighter side, digital transformation cannot occur without employees, which also entails the acquisition of highly-coveted digital skills. Statista. For example, the career path of digital project managers veers away from conventional project management roles. Chart. Customers acquired in retail stores are converted to mobile-app users through a dedicated user journey in which they are engaged on personalized content and e-commerce and receive incentives to come back to stores. Retailers can follow a five-step action plan to assess the maturity of their IT landscape and their underlying organization and operating model.
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