To remove twist, stretch the cord out and flip it counterclock-wise or clockwise as needed. FAQ - Frequently Asked Questions | Maytronics The Complete Guide to Dolphin Pool Cleaner Troubleshooting We live on the west coast so we do not have snow but an occasional frost. Repeat the same with the neutral and earth wires. How old is the cleaner? Possible fault in the power supply cable from power point to power supply or possible fault in the cable from the power supply to the robotic pool cleaner What you can do? Pool Cleaner Starts and turns off immediately When your pool cleaner is not working or starting then it is sure that the issue is related to the power connection. My Dolphin does 'wheelies', is this normal? It could be a problem with the motor, the tracks, or the power supply. Now the issue is, Power supply and all other checkups are okay but the cleaner is not moving properly. We will help you with your issue and determine how to proceed with the warranty. I'm not sure how old it is -- the previous home owner left it for me -- but it looks pretty good. If any serious problem occurs, then it is better to contact any consumer support or pool cleaner experts. Floating Cleaner - Generally, when your cleaner floats on top of the water, it has air trapped in the top of the cleaner. Copyright 2023 GLOBOPOOL.COM, All Rights Reserved.This site is owned and operated by Sharif Miah. There is a long list of capable faults that could happen when operating such a cleanser. This should release the trapped air. My dolphin for sum reason cuts off after running 10 mins or so. However, if your Dolphin pool cleaner turns on but wont move, it can be frustrating and leave you with a dirty pool. If there is something blocking the impeller, the cleaner wont be able to move. The fact is, its a common problem that you might think. If not, replace the Amphenol plug. It doesnt start, or it starts, and then it shuts off automatically. If there are no issues with the filter bag then check the erosion and cut on the rollers brushes. Take the new Amphenol plug and screw the wires the right way. Position 1 - fast waterline sideways movement left. Remove the top cover where the wire enters the cleaner using the Philips head screwdriver to see the motors connector. Ways to Prevent Pool Electrocution for Safety? Using any Dolphin pool cleaner outside of North America (that is purchased in the US) voids the warranty service agreement. It is being practiced by thousands of pool owners just like you. Start from the primary power connection and work your way to the cleaner itself. Please cover the power supply if inclement weather approaches. The back garden desperately needed something new to store your many gardening and power tools in and there are very few things better for this than a metal garden storage solution. The Robotic Pool Cleaners by Maytronics deliver advanced cleaning technologys, long lasting performance and easy maintenance. Dolphin Premier Robotic Pool Cleaner - Best Overall; 2.2 2. However, (when adding chemicals to the pool) please remove the Dolphin until the proper chlorine and PH balance are obtained. If your wall socket is working correctly, then you should get around 110-120-volt reading. You should be alright. Insert the black multimeter probe to the long port first and then the red one to the short port. Dolphin Power Supply - There are many Maytronics Dolphin cleaners. Nautilus Plus Pool Cleaner by Dolphin - How to Fix & Repair Today we are going to troubleshoot how to fix your Dolphin Pool Robotic Cleaner if its Power Supply Unit ( PSU) isn't working properly. Step 1. How Often To Clean Pentair Pool Filter - LoveMyPoolClub.com And to keep you armed with factual knowledge on how to deal with the problem, here is a step-by-step guide on Dolphin pool cleaner troubleshooting. Also check for debris caught between the track and wheels. If your pool cleaner starts fine, start cleaning but stops after a while without warning; here is how to troubleshoot it. Place the probes on the two live and neutral plugs in the Amphenol plug. Any new postings here are unlikely to be seen or responded to by other members. If the cleaner is getting stuck or not climbing the walls, make sure that the Rapid Drain Flap is not missing or stuck these create a seal, allowing the Dolphin to climb (The flap is a black rubber part located behind the rear roller brush and is visible by turning the unit upside down). #Maytronics #DolphinNautilus #RoboticPoolCleaners #PoolCleaning #poolrobots #poolcleanersFor more details, and to purchase, please visit our website at: https://www.eztestpools.com/maytronics-nautilus-plus-robotic-pool-cleaner/The Dolphin Nautilus Plus 9996323 by Maytronics. Check and make sure the power cable isnt tangling around the wheels and tracks. Hi, I accidentally ran my dolphin before it was in the pool for 2 seconds. The multimeter comes with two red and black leads that you will be inserting or touching to check for continuity and measure the voltage. Reply. Position 3 - slow waterline sideways movement right. It's hands down the best warranty in the industry to protect your pool-cleaning investment. The Amphenol Plug that connects the power supply to your cleaner power cable on the other end of the power supply. Warranty Registration. For a simple and quick Dolphin Nautilus CC pool cleaner troubleshooting follow these steps. Check the motor for any signs of damage or wear and tear. However, things can go wrong causing your dolphin to stop running suddenly. If the Dolphin pool cleaner is not receiving enough power, it wont be able to move. If your wall socket works properly and the power cord is functional, the problem now might be in your power supply. My dolphin flips over on its back when it climbs the walls. Like any other machine, Dolphin pool cleaners are prone to some problems in their owners hands. A multimeter is an electrical measuring device designed to help electrical engineers troubleshoot electrical devices during repairs. Posted: 3/23/2015, Tracy It is a versatile storage area for stocking canned goods, utensils, pans, and kitchen appliances like microwave ovens. If there is nothing trapped inside the impeller cabinet, you might be dealing with a mechanical problem. Nautilus Plus Pool Cleaner by Dolphin - How to Fix & Repair Every time the cleaner finishes a session, you should coil the cable back into a loose loop and store it indoors. I am hoping as the water warms to 65 it will then work. Do not pull the robot out of the water using the cable. Please advise as to the best way to acquire a replacement, ASAP. These robots are very popular so due to limited inventory please purchase as soon as possible. However, the sight of murky, green-tinted water can throw a wrench into your plans. 2 The 5 Best Dolphin Pool Cleaners. Looking forward to your advice. New to pools - It is highly unlikely that you would have damaged your dolphin cleaner by running it for 2 seconds out of water. The PureLine Knowing if your system is set for 120 or 12 volts is vital if you need a replacement bulb or are Electrical problems can be among the most mysterious and frustrating that pool owners experience. No sales tax collected on purchase. Set the multimeter to the continuity setting as guided in the how to use section. If they are worn out, they will need to be replaced. Id check the cable for continuity. How do I get service for my Dolphin cleaner? See if the impeller moves during operation. How do you troubleshoot it? How to Remodel a Metallic-Themed Kitchen? This was how I solved my stuck impeller problem: First I undid the two screws on either side of the white plastic (near the bottom of the photo. If everything seems to go right and you leave the cleaner cleaning for over two hours when you come back, the pool still has some uncleansed spot; your unit might be skipping some areas. Posted: 3/22/2015, InyoPools Product Specialist Dennis R. As you can see, there 3-prong, with the short port being the live, long for neutral, and round for ground. If they do, do they stay on or shut down after some time. You can also use it to check for resistance, temperature, frequency, and more. The Dolphin Robotic Pool Cleaner by Maytronics is a useful and effective tool that saves you time and energy by making your pool cleaning process faster and easier. 3. Screw it back to the power panel and retest it. Short video showing how to perform the out of water self test for the Dolphin M400. Check the filter basket or the filler bag, are they cleaned properly, or if the basket causes a lack of water flows? Possibilities are it is faulty, and you need a new Dolphin power supply. If the impeller is clogged, it will stop the robot from running. Do not pull the Pool Cleaner up by its power cord. Your email address will not be published. There is a long list of capable faults that could happen when operating such a cleanser. Its reliable filtration in all pool conditions, active brushing, and all-surface climbing brush enhance maximum pool hygiene. @2023 Maytronics Trademark Attributions Privacy Policy Cookies Policy Cookies SettingsTerms of service. Take the red pin and insert it into the short plug. For more troubleshooting tips from Maytronics, CLICK HERE. This can be an internal cause or may not be an issue at all if it happens because of the algae. I was recommended Swim Universitys Pool Care Handbook and video course so I bought it and have never regretted it. The Dolphin Robotic Cleaners are among the best in the industry. No. Remove the connector and check for continuity. How Often Should You Replace Kitchen Cabinet? Now familiar with the few basics of using a multimeter, we can jump into troubleshooting your dolphin cleaner. I then lifted out the two parts of the impeller cover. In most units, the impeller is located on the top of the cleaner and can be accessed by removing one screw. Using the floating cable, pull the robot to the edge of the pool. Hello , This is an inactive thread. How To Operate A Maytronics Dolphin Cleaner - INYOPools.com Copyright 2023 INYOpools All rights reserved, How To Operate A Maytronics Dolphin Cleaner. If one, two, or all doesnt produce the beep sound, you have to replace the cord. Do not leave the power supply in standing water as this will damage the internal components. Different types of pillows are out there, and a person should opt for the best one that will surely eradicate the [], Have you been looking for some easy home renovation tips? Take another test while trying to shake the plugs. Here are a few: Obstruction in the Impeller One of the most common causes of a Dolphin pool cleaner not moving is an obstruction in the impeller. You can jump to the first step. by Elayne (Edmond, Ok, USA) I started having this problem and I read online where other people were having similar issues but none of their issues were my issues. This time of year the water is very cold. Check the motor for any signs of damage or wear and tear. With your pool cleaner submerged fully in water, squeeze the combined brush or the wonder brush and make sure its entirely water absorbent. I had to learn how to clean, maintain and fix them the hard way. Their number is 888-365-7446. No, the Dolphin pool cleaners are not designed to clean hot tubs or ponds. Dolphin Robotic Cleaners come with industry-leading warranties and Advanced Spa And Pool is a Maytronics Warranty Service Center. I have this model of Dolphin - since 2005! Does the temperature of the water stop the dolphin from working? document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()). What is the typical life span of a Dolphin robot? This handle must be changed at the beginning of each cleaning cycle to optimize cleaning and minimize twist in the cable. If the handle was on position 1 or 2 on your last cleaning cycle, change the handle position to 3 or 4 for this cleaning cycle. The best pool robot has the best warranty. If there is a gap inside the insulation, the continuity test will fail. Shop over 20,000 pool products at https://www.eztestpools.com When your pool cleaner is not working or starting then it is sure that the issue is related to the power connection. Has anyone had this problem? After a visual check if you sort out that the filter bag is overly full this can hazard the Dolphin Nautilus pool cleaners capability to effectively travel around the swimming pool for proper cleaning. I get 29.2 volts dc on my Amphenol plug, but only 27 volts on the other end of the cable that plugs into the motor. These unwelcome guests can be more than a nuisance, transforming your crystal-clear oasis into a swampy, When you are vacuuming your pool you need sufficient suction to pick up all of the dirt from the bottom of the pool. Turn the machine upside down and turn it on for 30 seconds. You will need to take it to a reputable electrical repair shop or ship it to the Dolphin service center. How do I register my Dolphin warranty? This is the 3rd pool that this little jewel has been cleaning and I am so pleased with the longevity and performance. we checked out all the plugs and cleaned the bag, but it still won't move. Nederlands; Deutsch; Franais; Italiano; ; Espaol; Portugus; Maytronics Dolphin Pool Cleaners' Manuals. It might be the motor, track or belt failure, or other parts of the cleaners movement. Please be sure to remove before the initial cycle. Please consider. Dolphin Nautilus CC Complete Manual & Troubleshooting | Maytronics It is safe to leave your Dolphin cleaner in the water when not in use. JavaScript is disabled. If everything up to the power supply plug seems to be working right, the next point you need to test is the cable connecting the Dolphin cleaner to the power unit. But if you dont know the device, you better read this section. Could this be from the vacuum continuously being removed from Since then I have helped many friends and neighbors with their pools and now I want to share everything I have learned with you. Dolphin Nautilus CC Plus is one of the prominent and handy pool cleaners from the Dolphin and Maytronics brand. The Dolphin is not designed to be used with an extension cord. If there are any issues, you may need to replace the power supply or cable. This time your pool cleaner is turned on and is working but it is not cleaning properly as it is expected to perform. The pool by the power cord instead of the handle? You and your family will be free to enjoy your swim with full confidence that your pool is completely clean. Posted: 11/1/2013, InyoPools Product Specialist Dennis R. Comments for Dolphin Tracks will not turn Average Rating . Award winning customer service. The Dolphin Robotic Pool Cleaner was the best investment we ever made. Maytronics Blog. Dolphin Nautilus CC Supreme Dolphin Explorer E70 Dolphin M600 Dolphin Nautilus CC Plus w/Wi-Fi Dolphin S400 Dolphin Premier View Category. My $450 Motor Assembly had a seized impeller motor! The blue Power cord is stored coiled. You can use it to measure the amount of voltage or current passing through a point and check for continuity between two points. Does the power on lights light when you start it? Check for any debris or objects that may be stuck in the impeller and remove them if necessary. I took my dolphin out of the pool and it ran just fine. I am not an expert on Dolphin but this may reset some sensors. Check the power supply bottom. Posted: 6/28/2016, InyoPools Product Specialist Dennis R. Posted: 6/12/2016, Anonymous If you find that your Dolphin isnt operating correctly, here are some tips to troubleshoot at home. About Me. Without any delays you should initially check out the power cords, they may have been stuck or get knotted with the moving wheels if the cords are made of non-swiveling wires. If the cable voltage is zero or the continuity test failed, then you have got to replace it. While at it, check the cleaner brushes to make sure they arent obstructed or worn out. If the motor is not functioning properly, the cleaner wont be able to move. my dolplin nautilus starts and stops - I love my Aquabot automatic pool Place the red probe on one end of the wire and the other on the other end. If the impeller is clogged, it will stop the robot from running. You might try calling Margaret at Marina Pools and Spa in Colorado.She's pretty darn knowledgeable about those 'bots and may be able to diagnose. Will it impact the motor? Dolphin Escape Pool Vacuum - Best for Above-Ground Pools; 2.5 5. However, the settings for the two are different, but the procedure is the same. The problems leading cause is a primarily electrical issue in the power outlet, power supply, cleaner motor, the cable itself, or Amphenol plug. For running your pool cleaner properly it needs to be connected through the power supply to an electric socket. Next time when you face any troubles with your pool cleaner we suggest you look after our troubleshooting guide. The impeller is responsible for creating the suction that allows the cleaner to move around the pool. Most of these amenities last up to 15 to 20 [], Youve taken the plunge and purchased one of the luxury metal storage sheds youve been looking at for a while now. Dolphin Nautilus CC Plus Automatic Pool Cleaner - Best for the Money; 2.3 3. The impeller is responsible for creating the suction that drives the cleaner around the pool. The most common culprit? Knotting is definitely the main problem in non-swivel wires. Save my name, email, and website in this browser for the next time I comment. wc - The manufacturer recommends that you only operate your Dolphin above 41 degrees. Click here to add your own comments. They will become soft and pliable, allowing them to grip walls. Dolphin pool cleaners have been effortlessly cleaning the world's pools for over 35 years, empowering pool owners with hassle-free pool maintenance solutions. These are to protect the climbing rings during shipping. Dolphin Premier Intermittently Working - Power Supply Replaced, With over 300,000 members, TFP is the largest and most influential pool & spa website on the Internet. And to keep you armed with factual knowledge on how to deal with the problem, here is a step-by-step guide on Dolphin pool cleaner troubleshooting. Replacing the plug is easy. Dolphin pool cleaners are safe to use for the general public, however, (for safety precautions) we do not recommend swimming while the cleaner is in use. Easiest to clean and most reliable.TigerShark in Australia: https://nillumbik-pool-and-spa-service.business.siteTigerShark in USA: https://amzn.to/2DnX5xiBuy Discounted Hayward pool Equipment in Australia https://nillumbik-pool-and-spa-service.business.site If so, you are reading the right article. These pools are also perfect for throwing parties and creating unforgettable moments with friends and family. Can you use the dolphin in an above ground pool? It is so impressive sometimes we just sit and watch it work. 2. It doesn't seem to matter rather it has dirty or just cleaned bag. The sad news is, getting a motor replacement is almost impossible, or itd be reasonably expensive that a better solution is to get a new cleaner. If your pool chemistry is out of balance or you stayed too long without cleaning, this could occur. If you are using an extension cord, unplug it. Please visit link to register you Dolphin: https://registration.maytronics.com. Always run your Dolphin Pool Cleaner when your swimming pool is clear of any objects that might get lodged in it, like toys and small things that can cause the motor to burn up. This can be an issue for the lack of traction or gravity and some shortage issues relating to the water flow. See instructions on the bottom of the power supply to verify power requirements - usually 120V in US. How To: Repair A Dolphin Pool Cleaner - YouTube If they become too worn, the cleaner wont be able to move properly. There is a problem with the connector or the cable itself. However, item may go wrong causing your dolphin to stop running suddenly. Inspect for debris in the wheels, tracks or impeller, and clean the filter bag or cartridge. If you got zero readings when you tested the wire tips, you have a problem with your power supply. Check if the breaker is off, check for faulty wiring, or hire an electrician for the job. The power supply is water resistant but not waterproof. Pool Partz sells many of replacement consummable parts that you made need. At the surface it will either move sideways cleaning the waterline or drop back to the bottom to resume cleaning the pool floor. These are the parts of the cleaner that make contact with the pool surface and propel it forward. Problem 1 - The Power Supply Won't Turn On Or Turns On Then Off Immediately. You take your manual skimmer, remove all the debris and leave for the storage to take out your Dolphin pool cleaner. How can I order parts for my Dolphin? Best Seller If it can perform these steps, try it in the pool again. If your Dolphin pool cleaner turns on but won't move, there could be several possible causes. If everything appears to be in order, test the power supply and cable with a multimeter to ensure they are functioning properly. If still under warranty, ship it to the Dolphin service center for a reliable fix. If it works okay, but nothing is working on the pool cleaner, the best guess is, your units motor is dead. Possible Reason - Won't turn on? Could this be the reason that the cleaner does not turn on? Oscar Jude Thompson: Oscar, a home renovation contractor, shares DIY project guides, renovation tips, and ideas for transforming homes. Can you operate it? Can I purchase a Dolphin pool cleaner and use it abroad?Dolphin pool cleaners purchased in the United States must be operated in North America in order to retain the warranty rights. See our guide on "How to replace a Dolphin Advantage Impeller" for more information. Keep the cleaner unplugged when youre not using it. It is solely significant for people to maintain its structure and functionality. So, how do you use it? I am wondering if it was used on a previous pool do I need to do anything (like resetting it) so it will map our pool? instructions for how to enable JavaScript in your web browser, Click Here to Find Your Dolphin - Maytronics Cleaner Parts. DIY repairs should be completed by an authorized technician. March 17, 2022 0 1444 Can A Pool Cleaner Be Left In The Water Too Long How Do You Reset a Mini Stepper? There are a couple of smaller robotic cleaners that are made for above ground pools like. If theyre shaky and the voltage fluctuating from 29 volts to zero and vice versa, then you have to replace them. Now that its []. The brush system should also be able to clean uniformly and touch the surface properly. Dolphin Pool Cleaner Not Moving? Troubleshoot the Issue Now! My Dolphin Pool Cleaner Power Supply Unit Doesn't Turn On When I Press The Power Button look at the GFI outlet to affirm the power source is getting power by interfacing with another gadget (radio, hair dryer). You can use the multimeter to check for both AC and DC voltages. We get commissions for purchases made through links on this website from Amazon and other third parties. UNPLUG the robot and check the impeller. Pool Cleaner Starts and turns off immediately. Hi! Please contact Maytronics directly at 1-888-365-7446 or the support page of their website at http://maytronicsus.com, Dolphin Triton PS Plus vs. Nautilus CC Supreme, Copyright 2011-2023, Pool Partz LLC, All Rights Reserved, Product images/videos are exclusive property of Maytronics.